Terms of Service
Effective date: August 3, 2026
Last updated: September 28, 2026
These Terms of Service (“Terms”) govern your use of the MedMoods app and website (together, the “Service”), operated as a sole proprietorship under the name MedMoods (“MedMoods,” “we,” “us,” or “our”). By creating an account, using the Service as a guest, or otherwise accessing it, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.
Not medical advice. In an emergency, get help now.
MedMoods is a personal tracking and journaling tool. It is not a medical device and does not provide medical advice, diagnosis, or treatment. Community posts reflect individual experiences only. Always talk to a qualified healthcare professional before starting, stopping, or changing any medication. Reminders are a convenience and may occasionally be late or fail to arrive, so do not rely on them as your only way to take a medication on time.
If you are having a medical emergency or thoughts of harming yourself, call 911 or your local emergency number, or call or text 988 (the Suicide & Crisis Lifeline in the U.S.). MedMoods is not monitored in real time and cannot respond to emergencies.
1. Who Can Use MedMoods
You must be at least 18 years old and able to form a binding contract to use the Service. By using MedMoods you confirm that you meet these requirements.
2. Your Account and Guest Use
You can use core features as a guest without an email address. Guest data is tied to your browser, so if you clear it before creating a full account, the data may be lost. If you create an account, keep your password secure. You are responsible for activity under your account. Tell us right away at care@medmoods.com if you think someone else has accessed it.
3. HIPAA
MedMoods is a consumer app that you choose to use for yourself. We do not provide care, and we do not collect or handle your information on behalf of a doctor, hospital, health plan, or other healthcare provider, so HIPAA does not generally apply to MedMoods and we do not claim HIPAA compliance. The medications, symptoms, and moods you record are still sensitive health information, and we treat them that way. Other health-privacy laws may apply, and our Privacy Policy explains how we protect your information.
4. Your Content
You own the content you create. You give MedMoods a limited, non-exclusive, royalty-free license to store, display, and process it only as needed to operate the Service. For community posts and comments, this includes showing them anonymously to other users. This license ends when you delete the content or your account, except for copies other users have already seen or that we must keep by law.
5. Community Rules
When you post or comment, you agree not to:
- Give medical advice as if you were a professional, or tell others to start, stop, or change a medication.
- Sell, promote, or offer medications or other products, or share links for commercial purposes.
- Share anyone else’s private or health information, or try to identify other users.
- Post content that is unlawful, harassing, hateful, sexually explicit, or that encourages self-harm.
- Post false experiences, spam, or impersonate anyone.
- Try to break, overload, scrape, or get around the security of the Service.
We may review, hold, edit for safety, or remove content, including through automated tools, and may limit accounts that break these rules.
6. Care Partners
You can invite a Care Partner to view specific medication cards. Sharing happens only after you send an invite and the person accepts. You can revoke access at any time. Only invite people you trust. What a Care Partner does with information you shared is their responsibility.
7. MedMoods+ Subscriptions
- Price: $7.99 per month or $49.99 per year, plus any applicable taxes. Prices shown at checkout apply.
- Free trial: accounts that have never had MedMoods+ can start one 7-day free trial per account. A payment method is optional when you start the trial. To keep MedMoods+ after the trial, add a payment method before it ends; your subscription then starts and you are charged the plan price when the trial ends unless you cancel before then. If there is no payment method on file when the trial ends, your subscription is cancelled and you are not charged. Accounts that are not eligible for a trial are charged when they subscribe, and checkout shows which applies before you pay.
- Automatic renewal: subscriptions renew automatically at the end of each billing period and your payment method is charged until you cancel.
- Cancel anytime: in the app under Profile → Manage subscription. Cancellation takes effect at the end of the current billing period, and you keep MedMoods+ until then.
- Refunds: you may request a refund within 7 days of purchase by emailing care@medmoods.com. Other refunds are at our discretion unless the law requires them.
- Price changes: we will tell you before a price change affects your subscription, and you can cancel before it takes effect.
- Payments are processed by Stripe. We never see or store your full card number.
8. Reminders and Notifications
If you turn on email or push reminders, you agree to receive them. You can change the time or turn them off at any time. Reminder messages are kept short and do not include medication names, to protect your privacy on lock screens and shared inboxes.
9. Ending Your Use of MedMoods
You can delete your account at any time from Profile. This permanently removes your data as described in the Privacy Policy and cancels any subscription. We may suspend or end access for anyone who breaks these Terms, misuses the Service, or puts others at risk. When reasonable, we will give notice first.
10. Disclaimers
The Service is provided “as is” and “as available.” To the fullest extent the law allows, we make no warranties, express or implied, including that the Service will be uninterrupted or error-free, or that community content, medication information, statistics, or summaries are accurate or complete. Medication information from third-party sources (such as RxNorm) is provided for reference only.
11. Limitation of Liability
To the fullest extent the law allows, MedMoods will not be liable for indirect, incidental, special, consequential, or punitive damages, or for any health decision made based on the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the 12 months before the claim or $50. Some places do not allow these limits, so they may not fully apply to you.
12. Governing Law and Disputes
These Terms are governed by the laws of the State of Maryland, without regard to conflict-of-law rules. Before filing any claim, please contact us at care@medmoods.com so we can try to resolve it informally. Any claim that is not resolved will be brought in the state or federal courts located in Maryland, unless the law where you live gives you the right to bring it elsewhere. Either party may bring an eligible claim in small-claims court.
13. Changes to These Terms
If we make material changes, we will update the date above and notify signed-in users in the app or by email before the changes take effect. If you keep using the Service after that, you accept the updated Terms.
14. Contact Us
Questions about these Terms: care@medmoods.com.